Marks & Spencer - global responsibility

Marks & Spencer Info

Brand Owner: Marks and Spencer Group plc
Head Office: London, UK
Sector: Fashion, Clothing & Shoes
Categories: Retailer
Free Tags: Affordable Fashion

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Last Updated: 29 January 2010
Last Verified: 29 January 2010

Marks & Spencer Score Report

Questions about Carbon Emissions

4 out of 4


1. Is there a policy for the brand to minimize, reduce or compensate carbon emissions?	See for example page 6 for CO2 reduction policy.	SOURCE
2. Has the brand (company) published the carbon-footprint of its 'own operations' and has the brand already reduced 10% of these emissions in the last 5 years?	A reduction of 18% of total net CO2 emissions has been achieved in 2008/2009 against their 2006/2007 baseline (see page 20).	SOURCE
3. Has the brand (company) set a target to reduce its ‘own operations’ carbon footprint by at least 20% before the year 2012?	Aim is to be carbon neutral by 2012 (see page 20). All goals are part of sustainability program `Plan A´, which sets targets for 2012.	SOURCE
4. Does the brand (company) also have a policy to reduce/compensate carbon emissions generated from the supply/production chain?	See pages 23 & 24, for example. the target regarding 'green factories' (see page 24).	SOURCE

Questions about Environmental Policy

2 out of 4


1. Does the brand (company) use environmentally 'preferred' raw materials for more than 5% of its volume?	10% of the cotton is organic or Fair Trade.	SOURCE
2. Does the brand (company) use environmentally 'preferred' raw materials for more than 10% of its volume?	See remark question 1.	SOURCE
3. Does the brand (company) use environmentally 'preferred' raw materials for more than 25% of its volume?	See remark question 1: 10% has been achieved.	SOURCE
4. Does the brand (company) report on its environmental policy related to the 'wet processes' within the production cycle, like bleaching and dying of fabrics?	Although the aim of reducing water use in production is mentioned on page 33, targets are still to be formulated.	SOURCE

Questions about Labour Conditions/Human Rights

5 out of 8


1. Does the brand (company) have a supplier Code of Conduct (CoC) which includes the following standards: No forced or slave labour, no child labour, no discrimination of any kind and a safe and hygienic workplace?	Marks & Spencer is member of the Ethical Trading Initiative (ETI) and refers to the ETI Base Code (see link). All standards are mentioned (see points 1,3,4 & 7).	SOURCE
2. Does this CoC include at least two of the following workers rights: 1. to have a formally registered employment relationship 2. to have a maximum working week of 48 hours with voluntary paid overtime of 12 hours maximum 3. to have a sufficient living wage?	Marks & Spencer is member of the Ethical Trading Initiative (ETI) and refers to the ETI Base Code (see link). All standards are mentioned (see points 5,6 & 8).	SOURCE
3. Does this Code of Conduct include the right for workers to form and join trade unions and bargain collectively; and in those situations where these rights are restricted under law, the right to facilitate parallel means of independent and free association and bargaining?	Marks & Spencer is member of the Ethical Trading Initiative (ETI) and refers to the ETI Base Code (see link). This standard is mentioned (see point 2).	SOURCE
4. Does the brand (company) have a published list of direct suppliers, that have collectively contributed to more than 90% of the purchase volume?	No information found in CSR-report or on the website of Marks & Spencer.	SOURCE
5. Is the brand (company) a member of a collective initiative that aims to improve labour conditions, or does the brand (company) purchase its supplies from accredited factories with improved labour conditions?	Marks & Spencer is member of the Ethical Trading Initiative (ETI).	SOURCE
6. Do independent civil society organizations like NGO's and labour unions have a decisive voice in this collective initiative or in these certification schemes?	NGO´s are on the board of the ETI.	SOURCE
7. Does the brand (company) annually report on the results of its labour conditions policy?	A lot of information about audits, supplier trainings, corrective actions, etc. (see pages 34-37) is given. It is unclear though, what the percentage of auditted clothing factories is in relation to the total purchase volume.	SOURCE
8. Has the brand's labour conditions policy resulted in a 'compliance level' of at least 30% of the purchase volume, or a 'monitored level' of at least 80%?	Information about the percentage of certified or monitored factories is not found. Also see remark question 7.	SOURCE

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